General

How close do I have to be to a Beat Box to be able to collect points?
 You only need to be within 10 metre radius of a Beat Box to virtually collect it at the location. 
Mon, 6 Feb, 2023 at 12:57 PM
How do I check my points on the Beat the Street app?
You can check your points by visiting the Leaderboard accessible through the side menu, alternatively, click the 'You' icon at the bottom of the hom...
Mon, 6 Feb, 2023 at 1:08 PM
How do I play Beat the Street game without mobile data?
You can't. The Beat the Street app does require a data connection to track activities but it should not use too much of your data.
Mon, 6 Feb, 2023 at 1:10 PM
How do I change my username on the app?
If using the app, visit the Account section on the app then go to Settings > Edit Profile >Display Name.
Mon, 6 Feb, 2023 at 3:54 PM
How many times a day can I play the game?
You can play as many times a day as you want. 
Mon, 6 Feb, 2023 at 3:55 PM
How do I close my Beat the Street account?
We're sorry you want to delete your account.  Thank you for downloading our app and giving us a go. Hopefully, we'll see you again soon. Please reac...
Mon, 6 Feb, 2023 at 4:03 PM
How do I recover my password?
Please select the "Forgot Password" shown at login and then check your email and follow the steps to recover your account.
Mon, 6 Feb, 2023 at 4:04 PM
How do I turn of notifications?
This can be done by going into your phone settings and looking at app management. Find Beat the Street and switch off notifications. 
Mon, 6 Feb, 2023 at 4:26 PM
Is it possible to register child who doesn't have an email address?
Yes, you are not expected to include an email address when registering a child on your account.
Mon, 6 Feb, 2023 at 4:28 PM
I have been logged out of the app and can't get in. My email and user name are not recognised.
Please just select "Forgot Password" shown at login and then check your email and follow the steps to recover your account.
Mon, 6 Feb, 2023 at 4:33 PM