You can find answers and contact our team from the app.
- Go to the Dashboard tab and tap the settings cog.
- Tap Support.
- Search the help articles, or send us a message.
To help us sort out a problem quickly, include:
- your display name
- what happened and what you expected to happen
- the date and approximate time
- your phone model
- the app version, shown at the bottom of Settings
If the app keeps freezing or crashing, first check that you have the latest version from the App Store or Google Play, then restart your phone. If Press to update appears in Settings, tap it to get the latest fixes.